Our customer, Regions Financial, was featured in the great article this week - Bank Branches Are Still Good for at Least One Thing in American Banker.
February 16, 2016 Customer Journey
Digital transformation has been happening at retail banks for several years. Customers now expect to be able to research financial products, services and resources in the same way they buy products on their favorite shopping sites. As a result, the customer journey has changed radically and banks need to adjust their sales, marketing, and support strategies to fuel organic growth.
Customers are changing the way they shop for banking products. Are you ready?
January 5, 2016 Awards
Ignite Sales has made the shortlist in the 2015-2016 Cloud Awards Program in the Best Business Intelligence or Analytics Solution.
December 21, 2015
Happy Holidays from your friends at Ignite Sales!
Banks continue to need help and tools to transform their front-line organizations into proactive client engagement experts, especially in small business banking. That is why Ignite has teamed up with Clarity Advantage to help accelerate retail banks’ relationship management to small and medium-sized businesses.
November 3, 2015 Branch Banking
There are changes coming to retail banking. More and more, banking is moving to digital channels and the elephant in the room is the question about the future of branch banking.
Consumers and small businesses alike find mobile banking extremely convenient, they can check account balances and determine if checks have cleared. But when looking to open an account for almost anything other than checking or credit cards, such as a business loan or an IRA, detailed expertise is needed. Today, businesses mainly use mobile capabilities as a convenience factor after they have opened accounts and secured services from the bank in person. But from a bank’s point-of-view, mobile is not currently a revenue-generator but more of a tool for customer satisfaction.