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Own the Customer Experience

Own the Customer Experience

July 22, 2014

According to a new survey conducted by SDL, channels have become irrelevant to consumers. 60% of millennials surveyed expect a consistent experience from brands whether online, in store or via phone.

Cisco and Ignite Sales Join Forces to Solve Banks’ Customer Acquisition Challenges

Cisco and Ignite Sales Join Forces to Solve Banks’ Customer Acquisition Challenges

July 7, 2014

This post was written by Al Slamecka, who leads Cisco’s Global Financial Services – Industry Marketing team helping to communicate and promote Cisco solutions that solve business challenges in the financial services industry.

Focus on Treasury Products – It will save your bank

Focus on Treasury Products – It will save your bank

May 27, 2014

The competition is heating up in the world of business banking. New non-banking entrants such as Wal-Mart, Kabbage.com and PayPal are offering products that compete directly with traditional banking products.

Business Banking Sales is now a Board-Level Issue

Business Banking Sales is now a Board-Level Issue

May 13, 2014

Last week I presented at The Growth Conference developed and produced by Bank Director. I pulled the last speaking slot of the show and I was concerned that attendance would have waned by that point.

Show me the numbers! Common Misperceptions about Analytics

Show me the numbers! Common Misperceptions about Analytics

April 23, 2014

As analytics begins a steady march into mainstream understanding, many banking executives still possess common misperceptions about how analytics can help their organizations.

Filling the Gap Propels Bank Branch Profitability

Filling the Gap Propels Bank Branch Profitability

April 17, 2014

There are 90,000 bank branch offices across North America. Each branch has its own specific product needs depending on its demographic and surrounding culture. Banks purchase market specific data on a regular basis.

Battling Non-Bank Competitors

Battling Non-Bank Competitors

April 4, 2014

Banks today are facing a historical threat, not unlike what the publishing industry recently experienced, with non-bank competitors quietly nibbling away at their customer base. In this video, Mitchell Orlowsky, chief executive officer of Ignite Sales, Inc., discusses ways that banks can improve sales performance and competitive advantage.

Debunking Myths to Increase Profit

Debunking Myths to Increase Profit

March 28, 2014

Community banks are in for the fight of their lives. Together with the obvious pressures from regulations and low interest rates, non-financial institutions are threatening community banks’ bottom lines.

What’s wrong with the Sales Process at Banks?

What’s wrong with the Sales Process at Banks?

March 10, 2014

Together with the obvious pressures from regulations and low interest rates, non-financial institutions such as PayPal and Walmart are threatening banks’ bottom lines.

Come See Us at TechMecca – Renaissance Hotel, Austin, Texas – Feb 3-4

Come See Us at TechMecca – Renaissance Hotel, Austin, Texas – Feb 3-4

February 3, 2014

Stop by booth 405 during TechMecca to receive a special discount code, for up to 50% off list pricing, good through March 31, 2014.