Regions Financial Simplifies the Customer Experience using Ignite
February 22, 2016 Customer Journey, Customer Stories
Our customer, Regions Financial, was featured in the great article this week - Bank Branches Are Still Good for at Least One Thing in American Banker.
Successful Customer Journeys Fuel Organic Growth
February 16, 2016 Customer Journey
Digital transformation has been happening at retail banks for several years. Customers now expect to be able to research financial products, services and resources in the same way they buy products on their favorite shopping sites. As a result, the customer journey has changed radically and banks need to adjust their sales, marketing, and support strategies to fuel organic growth.
The New Customer Journey Impacts Retail Banking Sales
February 1, 2016 Banking Sales Strategies, Customer Journey
Customers are changing the way they shop for banking products. Are you ready?
Ignite Sales Shortlisted for 2015-2016 Cloud Awards Program
January 5, 2016 Awards
Ignite Sales has made the shortlist in the 2015-2016 Cloud Awards Program in the Best Business Intelligence or Analytics Solution.
Embedded Analytics for Smarter Sales
December 8, 2015 BAI Retail Banking, Banking Sales Strategies
Embedded analytics within a structured sales process can help banks offer personalized products, services and resources to customers.
Ignite Partners with Clarity Advantage
November 16, 2015 Partners, Sales Enablement
Banks continue to need help and tools to transform their front-line organizations into proactive client engagement experts, especially in small business banking. That is why Ignite has teamed up with Clarity Advantage to help accelerate retail banks’ relationship management to small and medium-sized businesses.
Five Questions to Ask About the Future of the Branch
November 3, 2015 Branch Banking
There are changes coming to retail banking. More and more, banking is moving to digital channels and the elephant in the room is the question about the future of branch banking.
Ignite Sales Wins GOLD and Silver Stevie® Awards!
September 16, 2015 Awards
Ignite beats out industry giants for coveted award!
Adding the R in ROI for Mobile Banking
August 3, 2015 Mobile Banking, Sales Enablement
Consumers and small businesses alike find mobile banking extremely convenient, they can check account balances and determine if checks have cleared. But when looking to open an account for almost anything other than checking or credit cards, such as a business loan or an IRA, detailed expertise is needed. Today, businesses mainly use mobile capabilities as a convenience factor after they have opened accounts and secured services from the bank in person. But from a bank’s point-of-view, mobile is not currently a revenue-generator but more of a tool for customer satisfaction.
