Business Analyst

Do you have what it takes to be a part of a high growth Customer engagement company?

We are seeking a Business Analyst as the subject matter expert in Information Technology (IT) working alongside Product Management to fully understand business processes, goals, and objectives across departments. The Business Analyst is responsible for defining the as-is current and target state process and product documentation. This includes breaking down and managing business-driven priority and creating well-defined content, requirements, and stories for delivery teams. This is an excellent opportunity for a talented Business Analyst to broaden his/her business analysis skill set by working on high-visibility projects that are both tactical and strategic in nature.

Key Responsibilities

  • Determine operational objectives by studying business functions, gathering information, and evaluating output requirements and formats
  • Assist implementation team with deliverable, client spec and analysis, KPI’s and growth of each client.
  • Understand concepts of business rules driven machine learning technologies to help build out client specs for development
  • Define, groom, and prioritize business requirements using interviews, document analysis, and requirement workshops
  • Break down requirements into DEV ready and testable user stories by establishing business acceptance criteria
  • Uncover business functionality, technical details, and risks, and help formulate options to drive decisions towards the best solution
  • Ability to read data reports and work with others in the company to document these data reports for the projects.
  • Take ownership of the functionality being delivered
  • Partner with development and testing teams to ensure the product meets the specifications and quality
  • Recommend controls by identifying problems and writing improved procedures
  • Maintain system protocols by writing and updating procedures
  • Prepare detailed documentation and maintain product, project, and process standard artifacts


  • Bachelor’s degree or higher
  • 3 -5 years of demonstrated business analysis and consulting methodology experience
  • Experience with industry-standard iterative and incremental SDLC methodologies
  • Experience with work management tools – Rally, Jira, MS Project or TFS/DevOps
  • Strong project management, analytical, problem-solving capabilities in a team environment
  • Highly analytical mindset and strong information capturing and writing sills
  • Outgoing personality that adapts well to a variety of types of individuals at different levels within the organization
  • Strong organizational/communication skills
  • Strong drive and initiatives
  • Thorough and on time deliverable experience
  • Local (Dallas/Fort Worth area) candidates only – no relocation
  • Must be currently authorized to work in the United States without sponsorship and not require sponsorship in the future

Desired/Preferred Qualifications

  • Financial services business analyst experience a plus
  • Logistic and analytical technology experience a plus


  • 3-5 years as a BA
  • Experience working with Rally, Jira, or MS Project
  • Possess strong analytical and problem-solving capabilities in a team environment

Schedule a demo


14755 Preston Road
Suite 400
Dallas, TX 75254