The Three Facets of Brilliant Customer Engagement
Improve the lives of customers through dynamic guided engagement.
Consistent, guided dialogues with customers help discover customer needs and identify the best products and services to improve their lives.
Maintain a consistent dialogue with customers to help eliminate bias and unethical behavior.
Dynamic, guided customer engagement dialogues with documented rationale and recommendations, accessible real-time.
February 5, 2020
Ignite Sales, Inc., the financial industry leader in customer engagement technology, has been named one of the 2020 Best Places to Work in Financial Technology. The awards program was created in 2017 and is a project of Arizent (formerly SourceMedia) and Best Companies Group. Ignite ranked 3rd out of the 49 companies included on the coveted list.
January 21, 2020
Company ends 2019 with new partnerships, improved products and services, and continued commitment to enhancing customer engagement in the financial industry
Ignite Sales, Inc., the financial industry leader in customer engagement technology, announced the company experienced an impressive year in 2019 in terms of growth, industry recognition and product enhancements.
September 19, 2019
Ignite Sales Named a Finalist of AIconic Awards for “Best Application of AI for Sales and Marketing”
Recognizing the brightest minds and the most innovative companies in artificial intelligence, Ignite is a finalist for “Best Application of AI for Sales and Marketing,” for its customer engagement platform, Ignite Neuro 2.0, and its substantial impact on sales within the financial services industry.
February 18, 2020
As the industry focuses more intently on technology that supports and drives outstanding engagement, the way a credit union engages with its members ultimately determines its success in attracting and retaining consumers.
How can credit unions do this?
October 17, 2019
Banks and credit unions across the nation are running full speed to partner with tech vendors to satisfy increasing customer demands, from digital banking to better customer experiences. Be wary of those that stop support upon delivery.
September 9, 2019
In a recent survey from Celent, it was concluded that while consumers may not visit the branch often, when they do, their experience is critically important. In fact, a poor branch experience is the single biggest motivator for switching banks. And it’s not just Boomers. Forty-three percent of Millennials expressed the same sentiment.