Brilliant Customer Engagement Management Made Easy
Compliant - Consistent - Accurate Guided Conversations Across All Channels
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Central Bank Significantly Increased Account Opening at Point-of-Sale

Awards Won

Monarch Celent Model Big Innovation Big Innovation Big Innovation

Real Results

38% Increase in customer satisfaction
50x Increase in customer application rates
100% Compliant dialogues to meet the needs of all your customers
Eliminate bias with 100% consistent conversations across all channels

How it works



What Banks are saying

The service has allowed us to have more, higher quality conversations with our customer and prospects. New customer activations have exceeded our expectations.

Jim Weber

CMO Comerica Bank

Elite Partners



Banking Solutions

Getting started with ease



Industry Insights

News

October 27, 2016

Ignite Sales Announces LeadLync™ on the Salesforce AppExchange, the World's Leading Enterprise Apps Marketplace

Ignite Sales fills vital gap in the bank sales process to ensure customers’ needs are met in a transparent, compliant and ethical manner

Dallas,TX  October 27, 2016– Ignite Sales, Inc. today announced it has launched LeadLync™ on the Salesforce AppExchange, empowering financial institutions to complete the sales and marketing information loop with quick, easy and accurate sales conversations that are fed directly into Salesforce.  LeadLync provides compliant, consistent and accurate capture of all sales dialogs.

May 23, 2016

George Noga brings decades of leadership experience in financial services, software and technology to Ignite Sales. His career has been focused on helping financial institutions meet the needs of their customers and members.

May 4, 2016

Ignite IQ Analytics Gets Gold. Ignite Sales today announced that for the second year in a row it was named the winner of the Gold Stevie® Award in the New Product or Service of the Year - Content - Sales & Marketing Intelligence Solution category in The 14th Annual American Business Awards.

Blogs

October 25, 2016

The Cross-Selling Conundrum: Is There a Solution?

With so much drama and tension surrounding cross-selling in the banking industry, how should banks properly respond? The answer isn’t as complex as you’d think. Learn:

  • The negative implications of reactively eliminating cross-selling
  • How to improve customer and employee retention
  • Ideas on how correctly cross-selling actually helps banks sustain compliance

September 25, 2016

Ensuring Compliant Customer Engagement from “hello”

In light of the current events on wrongful account openings, wouldn’t it be great if bankers could have a consistent and compliant conversation with every customer; and know with confidence they are helping each customer improve their financial life? A customer engagement platform that provides documented, compliant, dynamic sales dialogs will ensure customers’ needs are met in a transparent and compliant manner.

Here are three facets to Brilliant and Compliant customer engagement.

July 12, 2016

What is Customer Engagement Management? Retail Banks Need It Now!

The survival of every bank in the US will ultimately depend on how well they engage with customers at every point of interaction, especially through digital channels. Consumer engagement technologies play a critical role for financial institutions in meeting customer needs and expectations.