#1 Customer Engagement Technology for FIs
Compliant - Consistent - Accurate Guided Conversations Across All Channels
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2017 Winner Innovation Partner Award Salesforce Integration

Real Results

38% Increase in customer satisfaction
50x Increase in customer application rates
100% Compliant dialogues to meet the needs of all your customers
Eliminate bias with 100% consistent conversations across all channels

How it works



What Banks are saying

The service has allowed us to have more, higher quality conversations with our customer and prospects. New customer activations have exceeded our expectations.

Jim Weber

CMO Comerica Bank

Elite Partners



Banking Solutions

Getting started with ease



Industry Insights

News

April 12, 2017

Ignite Sales Awarded "Most Innovative Industry Partner" by Barlow Monarch Innovation Award

Dallas, TX., April 7, 2017– Barlow Research, the foremost authority on commercial banking, announced today that Ignite Sales won its “Most Innovative Industry Partner” award for the LeadLync™, a single sign-on application that integrates customer conversations and best fit products into Salesforce with a click.   Barlow’s 2017 Monarch Innovation Awards, honors innovation for business offerings within financial services. “We are honored to be awarded the 2017 Monarch Innovation Award,” George Noga CEO, Ignite Sales.  “With over 1000+ banks using Salesforce as their CRM platform and the CFPB looking in detail at banks’ sales processes and practices today, the need for closing this gap was apparent and urgent."

April 4, 2017

Ignite Sales launches Sales Compliance Monitor for banks to monitor and ensure compliant sales engagement with customers

Early detection of non-compliant sales activities displayed in easy to understand online dashboards. Sales Compliance Monitor empowers banks with the ability to ensure retail banker conversations result in compliant sales to consumers and small businesses. 

March 15, 2017

Ignite Sales brings affordable customer engagement application to the Community Bank and Credit Union market with Ignite Dialogue™

Technology, previously only available for larger banks, has been adapted specifically for community banks and credit unions. Ignite Dialogue provides community bankers with powerful but affordable software as a service with which to discover and meet consumer and small business needs. Providing powerful capability to discovery and meet customer financial needs increasing customer satisfaction by up to 38%

Blogs

March 23, 2017

Three biggest mistakes in Retail Banking… and how to fix them

As the evolution of financial services accelerates at a relatively rapid pace, retail bankers are challenged to understand that the banking practices and performance that have been satisfactory for decades will not be acceptable going forward.  Customers know more, expect more and are far less loyal to a particular bank brand than ever before.  Driven by these facts, virtually every bank is assessing how they need to change and are in varying stages of developing and executing revised growth strategies.

October 25, 2016

The Cross-Selling Conundrum: Is There a Solution?

With so much drama and tension surrounding cross-selling in the banking industry, how should banks properly respond? The answer isn’t as complex as you’d think. Learn:

  • The negative implications of reactively eliminating cross-selling
  • How to improve customer and employee retention
  • Ideas on how correctly cross-selling actually helps banks sustain compliance

September 25, 2016

Ensuring Compliant Customer Engagement from “hello”

In light of the current events on wrongful account openings, wouldn’t it be great if bankers could have a consistent and compliant conversation with every customer; and know with confidence they are helping each customer improve their financial life? A customer engagement platform that provides documented, compliant, dynamic sales dialogs will ensure customers’ needs are met in a transparent and compliant manner.

Here are three facets to Brilliant and Compliant customer engagement.