Discover needs.
Guide customers.
Ignite sales.
Powerful AI Driven Sales Engagement Platform
Lets Engage!Sales Engagement Success
%
Increase in customer satisfaction
x
Increase in online apply rates
%
Accurate product recommendations to meet needs
Trusted by the Nation’s FI Leaders
“Ignite’s solutions were made with the bank’s sales team in mind and truly provide that extra element to drive meaningful conversations. Central Bank has enjoyed partnering with Ignite to achieve more focused conversations to help customers reach the endgame faster.”
— Dan Westhues, Executive Vice President and Chief Marketing Officer of Central Bank
A unique journey for all to WOW.
Guiding Customers, Businesses and Members to Wise Financial Choices
Complete, guided, data-driven financial solutions, right when your customers need them. Ignite’s powerful, guided conversation platform provides you with digital, dynamic conversations, award-winning analytics, and performance support that will allow you to break through to the next level of effectiveness.
How We Do It
Unique Guided Conversations
Ignite’s platform builds customized, dynamic, customer facing conversation guides for financial institutions. The Ignite implementation team works closely with each client institution to understand the objectives and conversation flow that is unique to them and then digitize the process. In this way we help our clients guide their customers to the best products and solutions offered by the bank or credit union.
AI and IQ Analytics
The data gathered from the guided conversations is unique and powerful and provides our clients with information to more effectively design and price products and coach individual bankers to be much more efficient and effective. The IQ Analytics portal is provided to all of Ignite’s clients as part of the service.
Performance Care for Assured Success
Ignite Performance Care is our way of helping ensure that Ignite technology is optimally utilized to reach full success for our clients. As part of Performance Care we provide all the administration of the system for our clients and provide periodic reviews and insights to our clients be successful.
Award-Winning Technology
“We are proud to reward and recognize Ignite Sales for their innovation and dedication to helping both the organization using their technology and the ultimate consumer.”
— Maria Jimenez, Chief Nominations Officer, Business Intelligence Group
