The Three Facets of Brilliant Customer Engagement
Improve the lives of customers through dynamic guided engagement.
Consistent, guided dialogues with customers help discover customer needs and identify the best products and services to improve their lives.
Maintain a consistent dialogue with customers to help eliminate bias and unethical behavior.
Dynamic, guided customer engagement dialogues with documented rationale and recommendations, accessible real-time.
January 21, 2020
Company ends 2019 with new partnerships, improved products and services, and continued commitment to enhancing customer engagement in the financial industry
Ignite Sales, Inc., the financial industry leader in customer engagement technology, announced the company experienced an impressive year in 2019 in terms of growth, industry recognition and product enhancements.
September 19, 2019
Ignite Sales Named a Finalist of AIconic Awards for “Best Application of AI for Sales and Marketing”
Recognizing the brightest minds and the most innovative companies in artificial intelligence, Ignite is a finalist for “Best Application of AI for Sales and Marketing,” for its customer engagement platform, Ignite Neuro 2.0, and its substantial impact on sales within the financial services industry.
September 10, 2019
Ignite’s customer engagement management platform reveals proven benefits, including stronger customer engagement, increased sales at the branch & online
October 17, 2019
Banks and credit unions across the nation are running full speed to partner with tech vendors to satisfy increasing customer demands, from digital banking to better customer experiences. Be wary of those that stop support upon delivery.
September 9, 2019
In a recent survey from Celent, it was concluded that while consumers may not visit the branch often, when they do, their experience is critically important. In fact, a poor branch experience is the single biggest motivator for switching banks. And it’s not just Boomers. Forty-three percent of Millennials expressed the same sentiment.
August 22, 2019
Cross selling has certainly gained a negative connotation over the past few years, and with good reason. In order for consumers and small businesses to develop trust and establish a long-term relationship with a bank, they must have confidence that their banker is focused on helping them and improving their financial condition. Cross selling often puts the bank’s priorities first, rather than the consumer.