Digitally Guiding Customers to Wise Financial Choices

The World’s Leading Customer Engagement Platform

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Barksdale Federal Credit Union selects Ignite Sales platform to guide members digitally to wise financial choices View Press Release

Customer Engagement Success

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Increase in customer satisfaction

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Increase in online apply rates

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Accurate product recommendations to meet needs

Trusted by the Nation’s Leading Banks

“Ignite’s solutions were made with the bank’s sales team in mind and truly provide that extra element to drive meaningful conversations. Central Bank has enjoyed partnering with Ignite to achieve more focused conversations to help customers reach the endgame faster.”

— Dan Westhues, Executive Vice President and Chief Marketing Officer of Central Bank

Our Success Stories
A unique journey for all to WOW.

Guiding Customers, Businesses and Members to Wise Financial Choices

Complete, guided, data-driven financial solutions, right when your customers need them. Ignite’s powerful, guided conversation platform provides you with digital, dynamic conversations, award-winning analytics, and performance support that will allow you to break through to the next level of effectiveness.

The Customer Journey
 

How We Do It

  • Customer Journey
  • Intelligence
  • Success

Unique Guided Conversations

Ignite’s platform builds customized, dynamic, customer facing conversation guides for financial institutions. The Ignite implementation team works closely with each client institution to understand the objectives and conversation flow that is unique to them and then digitize the process. In this way we help our clients guide their customers to the best products and solutions offered by the bank or credit union.

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AI and IQ Analytics

The data gathered from the guided conversations is unique and powerful and provides our clients with information to more effectively design and price products and coach individual bankers to be much more efficient and effective. The IQ Analytics portal is provided to all of Ignite’s clients as part of the service.

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Performance Care for Assured Success

Ignite Performance Care is our way of helping ensure that Ignite technology is optimally utilized to reach full success for our clients. As part of Performance Care we provide all the administration of the system for our clients and provide periodic reviews and insights to our clients be successful.

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HEADQUARTERS

14755 Preston Road
Suite 400
Dallas, TX 75254