The Three Facets of Brilliant Customer Engagement
Improve the lives of customers through dynamic guided engagement.
Consistent, guided dialogues with customers help discover customer needs and identify the best products and services to improve their lives.
Maintain a consistent dialogue with customers to help eliminate bias and unethical behavior.
Dynamic, guided customer engagement dialogues with documented rationale and recommendations, accessible real-time.
September 19, 2019
Ignite Sales Named a Finalist of AIconic Awards for “Best Application of AI for Sales and Marketing”
Recognizing the brightest minds and the most innovative companies in artificial intelligence, Ignite is a finalist for “Best Application of AI for Sales and Marketing,” for its customer engagement platform, Ignite Neuro 2.0, and its substantial impact on sales within the financial services industry.
September 10, 2019
Ignite’s customer engagement management platform reveals proven benefits, including stronger customer engagement, increased sales at the branch & online
August 14, 2019
DALLAS, Aug. 13, 2019 – Ignite Sales, Inc., the industry leader in customer engagement technology, announced today the release of its enhanced, award-winning Ignite Neuro customer engagement platform, Ignite Neuro 2.0.
Already ahead of any other customer engagement technology, the new release employs a cutting-edge technology stack that distances Ignite Sales from all competitors by enabling financial institutions to:
September 9, 2019
In a recent survey from Celent, it was concluded that while consumers may not visit the branch often, when they do, their experience is critically important. In fact, a poor branch experience is the single biggest motivator for switching banks. And it’s not just Boomers. Forty-three percent of Millennials expressed the same sentiment.
August 22, 2019
Cross selling has certainly gained a negative connotation over the past few years, and with good reason. In order for consumers and small businesses to develop trust and establish a long-term relationship with a bank, they must have confidence that their banker is focused on helping them and improving their financial condition. Cross selling often puts the bank’s priorities first, rather than the consumer.
August 9, 2019
The industry is all too familiar with the back and forth debate over branch vs. digital banking. In fact, it’s impossible not to read about it when picking up any trade journal or perusing through your LinkedIn feed: Do customers prefer to conduct their banking online or in person? With mobile banking surging, are branches still relevant?