The Remote Banker

Connect to your customers digitally


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the sammys award for innovation 2021

Award-Winning Remote Banker

While branches are opening up many bankers and account holders are wanting to remain remote. How do institutions meet needs and build relationships to remain deeply engaged with customers and members?  In comes the Remote Banker guide. Bankers can now conduct interactive and personalized conversations via video, phone or even send the interactive conversation via email to recommend the right solutions to meet the needs of the customer or prospect with confidence and relevance.

The main values of the use of remote banker technology are:

  • Increase the productivity of bankers
  • Consistently engage with customers
  • Reap the benefits of increased product adoption and customer loyalty

We are implementing the remote banker technology to allow our bankers to assist our customers today during quarantine as well as into the future of all things digital.

– Large FI in the Midwest

Banking Results



Increase in customer satisfaction



Increase in branch product adoption rates



Increase in buying propensity for digital channels


Remote Banker Awarded for 2021 Innovation Technology

Business Intelligence Group named Ignite Sales’ Remote Banker Product of the Year in the 2021 Sales and Marketing Technology Awards program, also known as The Sammys. Read the press release for details.

Press Release

Will your bank be the one that makes a difference?

Ignite provides financial institutions with customer engagement technology that transforms every banker into an expert as they conduct customer conversations using our customized, dynamic, digital dialogue guides. The focus of the guided dialogue is to discover customer needs and perfectly match those needs to the bank’s products and services. Ignite helps ensure a consistent, compliant and relevant engagement with all customers and prospects.

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14755 Preston Road
Suite 400
Dallas, TX 75254